Refund policy

**All Sales Are Final**

Thank you for shopping with us. We appreciate your business and trust in our products/services. Please note that **all sales are final**. Our products/services are provided as-is without any guarantee.

**Refunds and Returns**

While we stand by the quality of our offerings, we understand that exceptional circumstances may occur. Therefore, refunds and returns are not guaranteed and will be considered on a case-by-case basis at the sole discretion of the owner.

If you believe your situation warrants an exception, you are welcome to submit a request for a refund or return within 30 days of product receival. Please provide a detailed explanation of the issue and any relevant documentation to support your case.

**Process for Requesting a Refund or Return**

To request a refund or return, please follow these steps:

1. Contact our customer service team at Calendula.Crow@outlook.com

2. Provide your order number and detailed reasons for the request.

3. Include any supporting evidence, such as photos or descriptions of the issue.

Our team will review your request and respond within 7 business days of receiving submitted documentation. We reserve the right to approve or deny refund and return requests based on our assessment of each individual case.

**Exchanges**

At this time, we do not offer exchanges. If you have any concerns about your purchase, please reach out to us, and we will address them according to this policy.

Thank you for understanding our refund policy. We are committed to ensuring your satisfaction and will handle each request with fairness and respect.